WORLDWIDE FREE SHIPPING

DISCOUNT RUSH BRANDS ("we" and "us") is the operator of

(https://discountrushbrands.com) ("Website"). By placing an order through this website you will be agreeing to the terms below. These are provided to ensure

both parties are aware of and agree upon this arrangement to mutually protect

and set expectations on our service.



1. General

Subject to stock availability. We try to maintain accurate stock counts on our

website but from time-to-time, there may be a stock discrepancy and we will not

be able to fulfill all your items at the time of purchase. In this instance, we will

fulfill the available products to you, and contact you about whether you would

prefer to await restocking of the back-ordered item or if you would prefer for us

to process a refund.


2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and

destination of the items in the order. Payment for shipping will be collected

with the purchase.

This price will be the final price for the shipping cost to the customer.


3. Returns and Refunds

PLEASE NOTE: We do not give refunds on digital software products unless the product does not work.

 

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


 

You have 30 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have a receipt or proof of purchase.


3.1 Return Due To Change Of Mind

DISCOUNT RUSH BRANDS will happily accept returns due to change of mind as long

as a request to return is received by us within 30 days of receipt of item and

are returned to us in the original packaging, unused, and in resellable condition.

Return shipping will be paid at the customer's expense and will be required to

arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store

credit for a future purchase. We will notify you once this has been completed

through email.

(DISCOUNT RUSH BRANDS) will refund the value of the goods returned but will NOT

refund the value of any shipping paid.


3.2 Warranty Returns

DISCOUNT RUSH BRANDS will happily honor any valid warranty claims, provided

a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping, however, we will

reimburse you upon successful warranty claim.

Upon return receipt of items for a warranty claim, you can expect DISCOUNT RUSH BRANDS

to process your warranty claim within 7 days.

Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in-store credit

(c) a replacement item sent to you (if stock is available)


4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days


4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This

varies greatly depending on the courier you have selected. We are able to offer

a more specific estimate when you are choosing your courier at checkout.


4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of the order

Our warehouse operates on Monday - Friday during standard business hours, except

on national holidays at which time the warehouse will be closed. In these

instances, we take steps to ensure shipment delays will be kept to a minimum.


4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at

any time before the order has been dispatched.


4.5 P.O. Box Shipping

DISCOUNT RUSH BRANDS will ship to P.O. box addresses using postal services only.

We are unable to offer courier services to these locations.


4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer

this service using courier services.



4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and

send the remaining items once they return to stock.


4.8 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we

can conduct an investigation.


5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be

able to follow the progress of their shipment based on the latest updates made

available by the shipping provider.


6. Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the

parcel from the courier and get in touch with our customer service. If the

parcel has been delivered without you being present, please contact customer

service within the next business day.


7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the

website


7.2 Import Duties & Taxes

Import duties and taxes for international shipments will be pre-paid, without

any additional fees to be paid by customer upon arrival in the destination country


8. Cancellations

If you change your mind before you have received your order, we are able to

accept cancellations at any time before the order has been dispatched. If an

order has already been dispatched, please refer to our refund policy.


9. Insurance

Parcels are insured for loss and damage up to the value as stated by the

courier.


9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed

their investigation into the claim.


9.2 Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an

investigation and deemed the parcel lost.


10. Customer service

For all customer service inquiries, please submit an inquiry at

https://discountrushbrands.com/info/contactus

Shipping Policy Generated at Easyship.com [https://www.easyship.com]


Quick links

NEW CASTLE, DE 19720

CONTACT US HERE

Store email: [email protected]


Copyright 2021        DISCOUNT RUSH BRANDS

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